We’re glad you’re shopping at My Store! Here’s a detailed breakdown of our shipping process:

For orders below 20 EUR, a flat shipping fee of 5.99 EUR is charged. Once you reach 20 EUR or more, shipping is free.

After placing your order, please allow 1 to 3 business days for processing. We ensure every item is packed with care. Shipment then occurs within 3 to 5 business days.

Our trusted shipping partner delivers throughout the U.S. While we do our best to meet estimates, factors like holidays or inclement weather may cause delays.

You’ll receive a tracking number via email once your order is on the way. We encourage you to use it for delivery updates.

At this time, we only ship within the United States. We appreciate your understanding.

Questions? We’re here to assist! Contact our support team for help.